privacy.

At Drainage.co.uk, we are committed to protecting your privacy. This policy outlines how we handle your personal data when you use our emergency unblocking and technical survey services.

1. Data Collection

We collect information necessary to dispatch engineers, including your name, contact details, and site postcode. We also use technical cookies to improve our triage engine performance.

2. Use of Data

Your data is exclusively used for service delivery, fixed-price quoting, and statutory reporting. We do not sell your personal information to third parties.

3. Security

All data processed through our dispatch hub is encrypted using industry-standard protocols to ensure your property details remain secure.